Privacy Policy

This Privacy Policy explains how Arkis Air collects, uses, and protects your information when you visit our website or request a free inspection.

Last updated: September 1, 2026

Information We Collect

Contact Information. When you fill out our inspection or quote request form, we collect your name, phone number, property address, and any details you provide about your home and HVAC system. This information is used to respond to your inquiry and prepare a system recommendation or installation estimate.

Website Usage Data. We may collect basic technical information such as your browser type, device type, pages visited, and approximate location (derived from IP address) to help us understand how visitors use our site and to improve its performance.

Communications. If you email or otherwise correspond with us, we may keep a record of that communication to provide support and follow up on your request.

How We Use Information

We use the information we collect to:

  • Respond to your request and provide HVAC recommendations
  • Schedule inspections, site visits, and installation appointments
  • Communicate with you about your project and follow up as needed
  • Improve our website, services, and customer experience
  • Maintain the security and integrity of our systems

How We Share Information

We do not sell your personal information. We share information only:

  • With authorized Arkis Air staff and installers who need it to perform their work
  • With service providers who host our website, store data, or help us operate our business, solely to provide our services
  • If required by law, or to protect the rights, property, or safety of Arkis Air, our customers, or others

SMS and Text Messaging

If you provide your phone number and check the consent box on our quote request form, you agree to receive text messages from Arkis Air about your inquiry, appointment scheduling, and promotional offers such as seasonal discounts and system replacement promotions.

Consent to receive text messages is not a condition of purchase. Message frequency varies and is typically 2-4 messages per month. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at the phone number or email below.

Arkis Air does not sell, rent, lease, or share your phone number or SMS consent with any third party, affiliate, or partner for their own marketing purposes. Phone numbers collected for SMS are used solely by Arkis Air.

Data Storage and Security

Your information is stored on secure cloud infrastructure with access controls that limit who can view it. We take reasonable measures to protect your information from unauthorized access, but no method of electronic storage or transmission is 100% secure.

Your Choices

You can choose not to provide certain information, though this may prevent us from responding to your request. If you would like to access, update, or delete the information you have provided, contact us using the information below.

Children's Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Arkis Air

2440 E Germann Rd., Suite 100, Chandler, AZ 85286

Phone: (314) 860-6875

Email: hello@arkisair.com